Keys to improving the customer-service experience at your hospital
Many hospital execs may not devote much thought to the customer service aspect of health care. But as patient satisfaction scores are given more weight in reimbursement, leaving a good impression on...
View Article8 rules to navigate new healthcare landscape
Hospital executives have many concerns to address. One of the biggest ones is: How can my facility survive with all the healthcare delivery changes coming down the pipeline? One way is by focusing on...
View Article3 ways AI technology will transform health care
For centuries, healthcare decisions have been made based on a doctor’s best medical judgment about a patients’ condition. Now, however, with the help of recent technological advances, artificial...
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